How to resend an EPS

You may need to resend an EPS to declare CIS deductions suffered, for example, but as it has already been sent the information within the EPS is shaded out and not accessible.

To get around this and amend the details under the ‘EPS’ tab you can press ‘Shift’ and ‘Alt’ on your keyboard at the same time and as you are pressing these keys, single left click in some white space on the EPS box. This will then highlight the figures for you to change.

Under the ‘Submit’ tab the ‘Submit EPS’ button will also be shaded, it’s almost the same process as before but this time instead of single left clicking you will need to double left click in some white space as you are pressing the ‘Shift’ and ‘Alt’ keys. This will generate a ‘Resubmit’ button, once pressed the ‘Submit EPS’ button will highlight and you can then click this to resubmit the EPS.

Software Security Standards Update

Keeping your data safe is of paramount importance to 12Pay. We are always looking for ways to make our technology more secure, whilst delivering reliable and compliant solutions.In the interest of maintaining a high level of data security, 12Pay has recently announced a new security standard for all our products. The security standard is aimed […]

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Furlough Extension

Update 6th Nov 2020 The government have now announced the furlough scheme will be extended until March 2021 Please click here for our latest guidance Update 3rd Nov 2020 On Sunday 1st November the Government’s announced the extension to the Furlough scheme, here we will discuss how we will be supporting you. What are the […]

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How do I set up my system to send payment SMS to employees?

This functionality is available with a Bureau licence. Set up emailing from 12Pay, see KB10026. Sign up with and purchase a pack of texts from Green Text Click the Mail… button on the Employer form. Fill in the SMS Template text box with: {0} Replace the word ‘PIN’ with your Green Text system PIN (visible […]

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