Updating the licence within 12Pay once it has been purchased.

Once you have bought a licence, you will need to ‘tell’ the 12Pay software package that a new licence is to be used. Select ‘File‘ and then ‘Licence‘, providing your ‘Internet User‘ and ‘Internet Password‘ credentials are correct you can click on the green ‘Retrieve from Internet‘ button.

This will load your new licence into the software and you can continue to use 12Pay as normal.

Software Security Standards Update

Keeping your data safe is of paramount importance to 12Pay. We are always looking for ways to make our technology more secure, whilst delivering reliable and compliant solutions.In the interest of maintaining a high level of data security, 12Pay has recently announced a new security standard for all our products. The security standard is aimed […]

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Furlough Extension

Update 6th Nov 2020 The government have now announced the furlough scheme will be extended until March 2021 Please click here for our latest guidance Update 3rd Nov 2020 On Sunday 1st November the Government’s announced the extension to the Furlough scheme, here we will discuss how we will be supporting you. What are the […]

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How do I set up my system to send payment SMS to employees?

This functionality is available with a Bureau licence. Set up emailing from 12Pay, see KB10026. Sign up with and purchase a pack of texts from Green Text Click the Mail… button on the Employer form. Fill in the SMS Template text box with: {0}.PIN@sms160id.textapp.net Replace the word ‘PIN’ with your Green Text system PIN (visible […]

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